What to do when Official Cisco Customer Customer Support is no longer Accessible? 14-11-2018

What to do when Official Cisco Customer Support is no longer Accessible?

Cisco routers are today regarded as one of the most popular networking devices across the world. The company also offers instant Cisco Support to anyone who has some issue or query related to his router via phone as well as through the online support page. Till the user has warranty left on his router he can continue to obtain technical assistance from live helpdesk, but after it has expired he will only be able to get help from online support page of the company. This page itself includes lots of information on it, but at times some may not find this page to be that efficient, thereby leading people to avail support service from alternatives of official helpdesk.

Some popular alternatives for official Cisco Support are:

  • Assistance from someone in circle who may have faced similar issue in past
  • Technical help from an online page that lists desired resolution over it
  • Support services of a technical support provider firm over the phone
  • Summon a local technician to help out with router issue

  • Though there are several kinds of issues that could occur with a router, most of them are usually related to the software of the device. Anyone who is experiencing hardware issue and is not able to get help with the same from official helpdesk could avail services of a local technician who will be able to have a look at the router personally and thus can deal with its issues accordingly. Phone support providers can only help with software issues, and so they should not be reached for hardware problems at all.

    Benefits of Cisco Customer Support

    On-call Cisco Customer Support providers on the other hand offer their technical assistance at a better price, and also at the earliest. Because there are so many companies existent today that offer assistive services over the phone one can always expect top notch assistance at nominal prices from most of them. These firms can also provide remote support to those who are not able to deal with the issue themselves and want a company's representative to work over it on their behalf.

    Some common router issues for which services of a technician could be asked for include:

  • Router is not able to establish connection with the internet
  • Technical issues with router's internal configuration
  • Internet speed has dipped and needs to be improved
  • Technical assistance needed with router's admin settings
  • Issue with connecting multiple systems with the router
  • Router is not able to determine connection with printer
  • Issue with wireless internet connection
  • Connection with internet keeps on dropping every now and then
  • Not able to power up router at all
  • Any other issue with routers

  • Those who are seeking for free Cisco Customer Support cannot obtain the same from any live support provider. They however can get the same from online web pages that are available in plenty over the internet. A user simply needs to search for his issue's resolution on any of the search engines, and the most matching results will become visible on his screen. If no appropriate resolution is listed, a post can also be made on a relevant forum, asking others to help out with the specific router issue.